How can I initiate the booking process for my preferred safari?
To book your desired safari, simply reach out to us via email. Our dedicated team is ready to guide you through the process and address any questions or concerns you may have.
What are the accepted payment methods and charges for credit card payments?
For payment, we require a 30% deposit wired to our account, with the remaining balance due at least 60 days before the safari commences. Alternatively, the balance can be settled in cash (US dollars) upon arrival. We do accept Visa and MasterCard, although there is a 5% surcharge for Credit Card Payments.
How far in advance should I book my safari to ensure availability?
To ensure availability, especially during peak seasons such as July/August and the Christmas/New Year period, it is advisable to book your safari well in advance.
What are the visa requirements for the East African countries you cover?
While visas can be obtained upon arrival at the airport, we recommend securing them in advance through the respective Embassies/High Commissions abroad to avoid potential delays.
What is included and excluded in your safari packages?
Our safari prices do not include international flights and transportation to and from East Africa. We operate custom-converted Toyota Landcruiser 4x4s for our safaris, with a minimum of two and a maximum of six persons per safari land cruiser to guarantee window seats.
Can you guarantee wildlife sightings during the safari?
While we cannot guarantee wildlife sightings due to their natural habitats, our chosen locations enhance the likelihood of fulfilling experiences.
Is travel insurance recommended for the safari, and what should it cover?
Travel insurance, including coverage for emergency evacuation, is strongly recommended before embarking on your journey.
Are the destinations and safaris you offer safe and secure?
All the destinations and safaris we offer are considered safe and secure, with all being well-established and proven locations.
What emergency facilities and procedures do you have in place in case of an accident?
In the rare event of an accident, we recommend temporary membership with Flying Doctor’s Services for emergency evacuation. All our vehicles are equipped with two-way radios for regular communication.
What are the time differences in East Africa for the countries you cover?
Kenya, Tanzania, and Uganda share the GMT +3 hours time zone.
What languages are commonly spoken in East Africa?
English is widely spoken throughout East Africa, supplemented by other common languages such as German, Italian, French, and Spanish in tourist circles.
Is the water safe to drink in the areas you visit?
While water in major towns is chlorinated and safe for washing, it is advisable to drink sealed bottled water.
What medical precautions should I take before the safari?
For medical precautions, vaccination requirements may change, so consulting your local doctor for the latest health precautions is recommended.
Any tips for photography during the safari?
Regarding photography, bringing appropriate lenses and extra camera supplies is advisable, considering that some items may be expensive and challenging to obtain locally.
Why should I choose your company for my safari experience?
Choose us for your safari experience because of our extensive knowledge, years of experience, and unwavering commitment to making your safari a once-in-a-lifetime adventure.